TIPS & TRICKS

ZOOM INTERACTION

Classes are always better together! We know that all of you want to enjoy the shared interactive experience of fitness together.
Here are a few helpful points to note:

1 - You can join on Zoom 5 mins before your class. Our broadcast will display a holding screen and a countdown timer as the start time approaches.

2 - We recommend that you choose to join with video, so that your presenter can engage with you - plus it’s more fun to see and be seen! The choice is yours however.

3 - At the start time, your presenter will welcome you and your fellow participants. At this time you will be welcome to activate your mic and have a chat! Our presenters love to engage with every one of their participants.

4 - Once the presenter begins the class, all participants will be automatically muted for the duration.

5 - At the completion of the class, you are welcome to activate your mic again and say hi and bye to everyone.

INTERNET SPEED

This is the most important factor to consider when joining us online.

1 - WIFI: You will most likely to be connecting wirelessly to your home router. Always try to position your device as close as possible to your router for the best connection.

2 - Wired: If you think your WIFI may have an issue, use a wired (ethernet) connection if possible from your router to your device for the best connection.

3 - Use this simple link to run a quick text on your network speed: SPEEDTEST
NB: If your download speed is less than 3Mbps you may encounter streaming issues.

SCREEN SHARING

Bigger is better when it comes to your viewing experience!
If you are joining a class from a mobile device, follow the steps below to share your screen with a Smart TV or other WIFI device:

1 - Screen Share your device
Here are some guides to screen sharing on popular devices:
Apple Devices: GUIDE
Android Devices: GUIDE

2 - Join the Zoom class by following your link.
NB: You must share your screen before joining on Zoom

SOUND REASONING

Immersive sound keeps you moving!
If you are joining the class from a mobile device, you may want to try one of the following:

1 - Screen Share (as above) to take advantage of better sound on your big screen

2 - Use a wired connection from your device to an external speaker or HiFI

3 - Connect to a Bluetooth speaker system.
Here are some guides to Bluetooth connections on popular devices:
Apple Devices: GUIDE
Android Devices: GUIDE

DISCLAIMER: The information provided on this page is for general guidance only. Consult your device manufacturer documentation or support for specific troubleshooting queries. The accuracy of any external links is not guaranteed by Eden Fitness.